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We are looking to speak/visit anyone in the Midlands or South East ideally who are using NICE WFM. We are using the software but were not provided any training. We want to start using some of the features such as 'time off manager' but need help to do so.

Anyway willing to facilitate a site visit for half a day?


Sales Executive

Business Systems (UK) Ltd

Hi Matt,

We have lots of customers using the NICE IEX solution, I am surprised to hear you weren't provided any training with such a powerful tool.

Have you spoken to your service/support provider about such training?

I feel tailored and specific training would be much more beneficial than a site visit (and safeguards against picking up others bad habits!)

We do have customer case studies on our website if you would like to contact others using the solution.



Hi Guy,

Does NICE IEX have online or forum tutorial for their software? Because i want to learn more about it

Activity Codes
Does anyone know how to customize activity codes in IEX?

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