Obligatory Call Recording

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Obligatory Call Recording
I have read that certain companies are obliged to record calls, but I cannot find information about this. Would my local council be required to record a conversation I had with them about my council tax, for instance?

This article shares ...
This article shares a number of key call recording laws for organisations operating in the UK: https://www.callcentrehelper.com/data-protection-act-and-call-recording-57146.htm

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