Opening Question

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Opening Question
I am really interested to hear what opening question people use to start the conversation in understanding the callers needs?
"How can I help"
"What has prompted your call today"
"What is the specific reason for your call"

Helper

Call Centre Helper

Greeting phrases
I think that you are looking for Greeting Phrases

This article may help
https://www.callcentrehelper.com/best-customer-service-greeting-phrases-113176.htm

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