Outbound Collections KPI's

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Outbound Collections KPI's
I am just setting up an outbound collections campaign and I just want some insight into the KPI's I should set for the advisors on the team.

Helper

Call Centre Helper

Outbound KPIs
I think that this article should help you with outbound KPIs

https://www.callcentrehelper.com/outbound-kpis-57178.htm

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