Referencing your article?

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Referencing your article?
Hi, I would love to reference the article named 'The History of the Call Centre – Updated'(https://www.callcentrehelper.com/the-history-of-the-call-centre-15085.htm) however there doesn't appear to be the writer's name.
please could you provide me with this ?
many thanks
JAck

Helper

Call Centre Helper

Jonty Pearce
You can put down my name - Jonty Pearce

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