Resource requirement Calculation on Chat

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Resource requirement Calculation on Chat
Hi All

I am looking to build a calc for chat as stand alone for a small centre that has not yet invested in a formal system. there is a backlog and there are a number of chats loading on a daily basis.

Helper

Call Centre Helper

Multi Channel Calculator
You may be able to model it with this calculator
https://www.callcentrehelper.com/tools/multi-channel-calculator/

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