Sample Inbound Call Center SOP

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Sample Inbound Call Center SOP
Can any one share me a sample call center SOP.


Call Centre Helper

What do you mean by SOP
I have not come across SOP. What does this mean?

I believe that it is the Standard Operating Procedures

SOP Call Centers
Pelase send - thanks

Sample SOP's for call center
Sample of SOP's for call center


Call Centre Helper

Standard Operating Procedure
We don't particularly have a Standard Operating Procedure template for a contact centre. I would love to see one if anyone can share with me.

Most of the areas that should be covered in in an SOP are covered in these two articles

Business Process Outsourcing
Thanks for sharing this informative article of yours, we learn new thing about your post.

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