Sceduling Avaya Reports

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Sceduling Avaya Reports

Anybody tried scheduling the scripts to auto generate Reports from Avaya CMS Supervisor.


Dialler Manager


Scheduling Avaya Reports
The only way I've been able to do this is using a freeware scheduling tool from the net, although windows scheduler will suffice. We set the scheduler to trigger a vbs script that ran each CMS script in turn.

I'm sure that there are better ways in doing this but time was of the essence.

Senior Manager - WFM

24/7 Customer

You should have designing rights in Avaya.
Once you have it, open a report and hit the required tab/button to extract the report. There you should see a button called script. Hit it.

You can schedule the scripts prepared by Microsoft Scheduler. This automation could be done to run 365 days a year without any human intervention. You need to also have a good knowledge of preparing macros in Excel.

Amit Roy
Senior Manager WFM
24/7 Customer

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