Scheduling and staffing

Topic Views - 337

Dear Sirs

i will appreciate if someone have a template for agents scheduling and also for staff calculation, i already use erlang C formulas but i need a template to be used

if there is a software that will be great


Call Centre Helper

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question