We have just managed to secure funding for 25 members of our staff for Scotvec (Scottsih Vocational Certificates) in Call Handling Level III. The cost to our company ZERO.
At the end of the couse each member of staff who completes it will qualify for £100 for the governement.
The uptake has been very good and they are all looking forward to completing the course as all the instruction etc is built around their shifts and the trainers come to our site.
I wonder if anyone else is running this programme at their centre just now? Would not mind sharing views etc.