Self harming or suicidal callers

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Self harming or suicidal callers
Does anyone use a private company for agents to call for psychological advice when they have expereinced a terrible call?

Editor

Call Centre Helper

Sounds like a good idea
I have not come across it, but it seems lie a good idea. It may also need to be more than just a support line. Some face-to-face counselling may also be required.

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