Set up WFM in the site from Scratch

Topic Views - 95

Set up WFM in the site from Scratch
Hi, I work with a Logistics company. We are in a process to get Verint\'s WFM tool. I need to set up WFM and build a WFM team from scratch. I know little about WFM. How do I start and what all check list I need to follow. Do you have a complete guide for setting up WFM in the site? do\'s, don\'ts, etc or any relevant guidance will be helpful


Call Centre Helper

Not sure we have a check list for this

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question