Set up WFM in the site from Scratch

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Set up WFM in the site from Scratch
Hi, I work with a Logistics company. We are in a process to get Verint\'s WFM tool. I need to set up WFM and build a WFM team from scratch. I know little about WFM. How do I start and what all check list I need to follow. Do you have a complete guide for setting up WFM in the site? do\'s, don\'ts, etc or any relevant guidance will be helpful

Helper

Call Centre Helper

Not sure we have a check list for this

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