So I've been tasked by my supervisor to get a small centre set up. This is going to be Small, x5 FTE maximum.
As this is very early stages, there is no investment available for a CRM/system. The agents currently fill cells manually on Excel then forward me the data to mine.
My question Is, can anybody recommend a free service/system to use that will streamline this process?
Very new to this so any help given will be appreciated!!