Staff motivation while working from home

Topic Views - 879

Staff motivation while working from home
I work in the QA team for a relatively small call centre. A bit part of my role involves celebrating success, staff engagement and staff motivation. As a team, we found this much easier to do in the office. I was just after ideas from anyone else with these responsibilities who are currently working from home how you are managing? We have an internal chat system so we regularly post in there celebrating success and we also celebrate during 1-2-1's / feedback sessions. We have a small budget where staff can get a voucher for hard work etc. With the current situation I feel like moral is a little low and sometimes this reflects in scores.

Helper

Call Centre Helper

Watch the Webinar
We have a webinar on this next month, so that may help give you some pointers.

https://www.callcentrehelper.com/webinar-managing-people-remotely-165325.htm

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question