Telephony Provider

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Customer Care Manager

Telephony Provider
I am keen to hear from anyone that uses Citrus telecom/ Contact One as their telephony/ omni channel provider that has experienced any issues.

Many thanks in advance.


Call Centre Helper

Never heard of them
I must say that I have never heard of them.


Hi. I'm coming from a 60+ people call center, worked there as tech guy. We have tried over 10 providers and the agents feedback was that the last company used had the best quality/connect ratio and made my work a bit easier as I had to contact them less for numbers with issues. I can check for the name as it wasn't something common...

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