My comment
Hi I have asked you a question on this forum but I am not finding it anymore. Can you please help me find this. It was regarding the staff calculation.
The question was like this.....
If the SL% from 1st to 20th was 70% with 3000 calls offered.
What would be the SL% for the remaining days with calls offered 2400 to achieve a target of 75%
The question was like this.....
If the SL% from 1st to 20th was 70% with 3000 calls offered.
What would be the SL% for the remaining days with calls offered 2400 to achieve a target of 75%
Want to add a comment?