Smartsync Help on IEX WFM

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Smartsync Help on IEX WFM
Hi we already have smartsyncs set up and I would like to adapt one and save this as a new smartsync but still keep the original. When I try to do this it creates a config file but no adv file. Could someone please give me a brief overview?

Thanks in advance.

Editor

Call Centre Helper

Suggest that you contact NICE
For product specific queries I think that you may be better contacting NICE (or one of their resellers directly).

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