What does modern resource planning look like?

Topic Views - 1204

What does modern resource planning look like?
With WFM implementation replacing manual scheduling, rotas and forecasting - how have people evolved their teams to suit the modern state? and where is the next level of value?

Hi Dan, Modern re...
Hi Dan,
Modern resource planning takes existing capacity into account and the fact that skills would have to be leveled out and tracked against employee utilization. This is why resource management tools have emerged as a primary dashboard within project applications. It enables businesses to respond to change and volatile demand shifts with the right workforce composition in terms of strength, quality and competencies, ensuring no project runs low on skilled labor or has an excess of the wrong and/or irrelevant skills set!

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question