What is the maximum number of products can agent support ?

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What is the maximum number of products can agent support ?
Our client has 12 products and they asked us to offer a remote support service through our centralize Support , so if we are going to hire new agents for this customer ( about 10 ) and planning to train them ,but we don`t know how many products can be supported by one agent ? ... just as usual in normal cases
Is it normal to train all agents on all products ?
Best regards

It would depend on h...
It would depend on how complex each product is, although you can always use visual flows and scripts to give advisors more support, or specialise advisors in certain areas and route conatcts to product specialists using an IVR.

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