What system do call centers use to call out?

Topic Views - 408

OM for Training

Teleflex Business Outsourcing Solutions Corp


Hi,

We're a starting-up call center with 25 seats. I'm just wondering what is the alternative system we can use to replace our subscription with Skype. We use Skype for our outbound calls but unfortunately, it only has a limit of 50 numbers to dial a day and 10,000 minutes to use in a month per account hence its promo name Unlimited calls to the U.S. and Canada.

Please help me out here. Thank you.


Manorhill Associates


Jeremy, are you looking for low cost minutes or a complete system to support a contact centre?


OM for Training

Teleflex Business Outsourcing Solutions Corp


i guess both. i'm hunting for options. we are looking into magic jacks and Bria. any suggestions? :)


Account Executive

newvoicemedia


Could look into cloud vendors who only price on the number of agents per month you have. This gives scalability and flexibility during busy and quite times of the year.

If you would like me to suggest a website or two could do this.


Manorhill Associates


Jeremy, have a look at http://www.4net-technologies.co.uk/ Ive worked with them and they can supply the complete package! good luck


OM for Training

Teleflex Business Outsourcing Solutions Corp


Thanks for the info


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