Where do you get your contact centre news from?

Topic Views - 151


Call Centre Helper

Where do you go to find out news about the contact centre world?

Are there any interesting web sites or blogs that you have come across?

Here are two of my favourites

Google News


Service Quality Central


CSI Coordinator

Enterprise Rent A Car

Pretty obvious but "Here" lol

News Editor

Call Centre Helper

Good answer!


Call Centre Helper

The other blog that I used to like was the "Call Centre Diary"

It had a very dry sense of humour, but it stopped publishing four years ago. The arhives are still on line though.


GPR Consulting

Those are great suggestions... thanks Jonty!

Currently seeking a job

Jonty, I like service quality central too. However, the 1st is definitely our v.dear Call center helper

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