Where do you get your contact centre news from?

Topic Views - 143

Editor

Call Centre Helper


Where do you go to find out news about the contact centre world?

Are there any interesting web sites or blogs that you have come across?

Here are two of my favourites

Google News

http://www.google.co.uk/search?q=call+centre&num=100&hl=en&client=firefox-a&rls=org.mozilla:en-US:official&tbs=nws:1,ctr:countryUK|countryGB&source=lnt&

Service Quality Central

http://www.servicequalitycentral.com/


CSI Coordinator

Enterprise Rent A Car


Pretty obvious but "Here" lol


News Editor

Call Centre Helper


Good answer!


Editor

Call Centre Helper


The other blog that I used to like was the "Call Centre Diary"

It had a very dry sense of humour, but it stopped publishing four years ago. The arhives are still on line though.

http://callcentrediary.blogspot.com/


GPR Consulting


Those are great suggestions... thanks Jonty!


Currently seeking a job


Jonty, I like service quality central too. However, the 1st is definitely our v.dear Call center helper


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