I was wondering how other centres have implented wireless headsets, I have a few questions:-
1) We hot desk, can the headsets be paired with the base's easily by the agent?
2) Because we hot desk the agents currently bag their wired headset and put away, how would we keep all the headsets charged? are there such things as charging racks?
3) They are so expensive compaired to their wired conterparts.
If anyone has any recomandations on wireless headsets they have used, it would be most apreciated.