Workforce Management interview

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Workforce Management interview
Hi Team

My operation has recently open a new role for WFM planner and Real-time analyst ,my current role is cs senior agent and my interview for these 2 roles has been arranged in a week

Many thanks your insights regarding WFM,forecasting,etc ,it really helps a lot

I am wondering if there is any resources our tips that you could share with me to help me prepare my interview

Helper

Call Centre Helper

Lots of information here

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