Workforce Management interview

Topic Views - 1592

Workforce Management interview
Hi Team

My operation has recently open a new role for WFM planner and Real-time analyst ,my current role is cs senior agent and my interview for these 2 roles has been arranged in a week

Many thanks your insights regarding WFM,forecasting,etc ,it really helps a lot

I am wondering if there is any resources our tips that you could share with me to help me prepare my interview


Call Centre Helper

Lots of information here

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question