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We share lots of staff incentive examples that may help to inspire your team to improve their performance. Gift Incentiv..
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Incentives can play an important role in the contact centre. Here are seven incentive mistakes that some contact centres..
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Alexandra Hickson of Payzone UK shares her experiences of using incentives in the contact centre and offers some key pie..
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We share expert advice for designing incentives for employees, sharing lots of examples along the way of how to get it r..
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Richard Correia of NICE shares his advice for creating an incentives scheme that motivates your team to keep improving. ..
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Edgar Pimenta of Talkdesk shares four tips to better protect your customer data. All organizations share the responsibil..
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Just how do you keep organised crime from the door of the call centre? Albert Selzer locks down with some solid advice o..
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Following the surprise profits-warning announcement from Capita (one of the largest UK outsourcers), coming so soon afte..
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Nancy Kirwan of Genesys shares her advice for staying compliant and looking after employee well-being while homeworking...
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Lots of contact centres use incentives to drive up performance, but how do you know which ones really work? Join us for ..
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Mark Walton of Sensée shares some useful information for those hoping to move back to the brick-and-mortar contact cent..
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