GCI provides an exceptional suite of end-to-end Managed Services designed around five integrated technology pillars: Full IT Support, Cloud, Unified Communications, Security & Compliance and Network & Infrastructure.
Contact Name: Andrew Leatherland
Tel No: 0844 443 4433
Contact Email: email@example.com
GCI is one of the fastest-growing Converged ICT Service Providers in the UK, providing an exceptional suite of end-to-end Managed Services designed around five integrated technology pillars: Full IT Support, Cloud, Unified Communications, Security & Compliance and Network & Infrastructure. With over two decades of experience partnered with some of the world’s leading technology providers, our business is dedicated to service excellence and to providing the very best, innovative technologies to our customers.
GCI’s Contact Centre Solutions have been designed to deliver a next-generation, omni-channel customer experience, built on the premise that choice is paramount. Utilising market-leading technology from experts Enghouse Interactive, our Cloud Contact Centre solution natively integrates Microsoft Intelligent Communications to offer a hosted, easy-to-use platform for your agents that will improve First Caller Resolution (FCR) and drive business efficiencies. Our solutions have been deployed to thousands of organisations in an array of sectors including Law Firms, Not-for-Profit, Universities and Local Government, elevating GCI to the top tier of UK Service Providers capable of delivering the solution at scale.
Our certifications are the backbone of our business; GCI is one of a handful of MSPs to manage its own Level-1 certified PCI DSS platform. Additionally, we are also ISO 9001, 14001, 20000 and 27001 certified, and have multiple Silver, Gold and Platinum certifications including 8 Gold awards for Microsoft alone.
Address: Global House | 2 Crofton Close | Lincoln | LN3 4NT
- Cloud Solutions
- Contact Centre Solutions
- Unified Communications