Genesys Demo – WEM Related Articles What Is the Difference Between WFM, WFO and WEM? Genesys Introduces AI Experience What Comes First, CCaaS or WEM? Why There’s Never Been a Better Time to Offer WEM Solutions Filed under - Archived Content, Genesys Live at 11 AM GMT/12 PM CETJoin us for a live demo of the Genesys Cloud CX platform to see how it can help you reach your goals. In these interactive sessions, see how Genesys Cloud CX can: Address the needs of every stakeholder: CX leaders, IT teams, agents and customers. Automate better outcomes with predictive engagement, predictive routing and conversational AI. Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge. Empower employees with smart solutions to reach peak performance with real-time support and AI-powered insights. Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints, and integration methods for your critical CX technologies. Author: Rachael Trickey Published On: 30th Mar 2023 - Last modified: 21st Apr 2023 Read more about - Archived Content, Genesys Recommended Articles What Is the Difference Between WFM, WFO and WEM? Genesys Introduces AI Experience What Comes First, CCaaS or WEM? Why There’s Never Been a Better Time to Offer WEM Solutions Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter