Get Managers on the Phone for the Final Push

One great way to push your team through the final hour of their shift is to put your management teams on the phones with them.

An alternative is that the best performing agent of the day gets to leave an hour early – and their team manager covers the last part of their shift!

Published On: 30th Sep 2014 - Last modified: 7th Jul 2017
Read more about - Jonty's Tips,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.