Get ownership for the customer service part of your website

All too often the Marketing department “owns” the website.  In the smarter companies, the Customer Service department “owns” the support pages.

This makes it very easy and fast to be able to address customer issues and help with call avoidance.  Frequently asked questions can added quickly and service outages can be swiftly displayed.

Published On: 4th Mar 2013 - Last modified: 13th Jul 2017
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