Get Your Team Leaders to Spend Less Time on Emails

It is very easy for team leaders to think that responding quickly to emails is more important than coaching.

Encourage team leaders to shut down their computers by 10.00am and spend the rest of the day coaching their staff.  It probably would not harm if you did likewise.

Published On: 11th Mar 2013 - Last modified: 13th Jul 2017
Read more about - Jonty's Tips, ,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.