Hostcomm provides hosted telephony and contact centre services to businesses based on VoIP technologies.
Contact Name: Nic Eversett
Tel No: 0808 168 4400
Contact Email: firstname.lastname@example.org
Formed in 2004, Hostcomm provides hosted telephony and contact centre services to businesses based on VoIP technologies. Hostcomm enables organisations to reduce cost and enhance their competitive edge with services such as hosted predictive diallers, hosted contact centre solutions, call centre software and hosted telephony.
Hostcomm’s ContactPro predictive dialler service is an auto-dialler solution that will quickly increase your team’s efficiency. It will help your agents focus on customer engagement and delivering a consistent, high-quality experience.
Our inbound contact centre services will ensure that your customers can expect a quick and efficient response and our multichannel call centre software means your customers can contact you using their preferred channel: from a phone call or letter, to an email, text or a tweet.
We specialise in developing bespoke solutions for our clients, providing integrations with in-house CRM systems and workflows, as well as offering customised add-ons (payment IVRs, SMS messaging) and real-time monitoring and reporting to further improve contact centre effectiveness.
Our experience in IP communications, security and networking enables us to deliver a comprehensive, high-quality, cost-effective service for businesses across the world.
Contact us for a no-obligation review of your telecommunications and a free trial.
Address: The Old Convent. Ottery St Mary, Devon, EX11 1BZ
- Call Centre Software
- Contact Centre Solutions
- Predictive Dialler