How LEGO Puts Its Brand Into Its Customer Experience to Excel – Webinar


THE DATE: 11th July 2018, 11am GMT

THE LOCATION: Online

 

 

 

 

 

 

 

 

THE DESCRIPTION: Enghouse Interactive hosts a thought-leading webinar with LEGO and Contact Babel highlighting the principles to excel in customer experience.

With pressure on the bottom line, for many businesses improving customer experience is sometimes the last item on the agenda. This is not the case for one of the world’s biggest toy makers, LEGO, as it puts its brand at the heart of its customer service and makes it a key differentiator.

Join Kim Bright, Global Consumer Services Senior Manager at LEGO Education, who will share with us how LEGO uses the power of the brand and the brand values to bring great experiences to all who interact with them

Furthermore, Steve Morrell from Contact Babel will share highlights from his latest research, the UK Customer Experience Decision-Makers’ Guide, sponsored by Enghouse Interactive, exploring how to excel in customer experience in a forever changing, digital world.

THE ORGANISERS: Enghouse Interactive

THE WEBLINK: Click here to register for the webinar

Published On: 22nd Jun 2018 - Last modified: 26th Jun 2018
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