How UCC Leverages the Cloud to Reimagine Customer Experiences – Webinar


Five9 Webinar Banner 16 Sep

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Filed under - Archived Content,

Thursday, September 16th – 11:00 am CET

Since 2008, United Call Centers (UCC), a global BPO based in Hungary, has been a pioneer in delivering multilingual customer support in a remote environment. As a result, UCC has been able to meet and exceed the evolving needs of both agents and consumers in today’s new customer service environment.

In an executive spotlight webinar on the 16th of September at 11 a.m. CET, join Zsolt Szmolinka, CEO of UCC and Brian Atkinson, VP & General Manager of Five9 EMEA, for expert insights into how UCC leverages a cloud contact center solution to reimagine customer experiences, realize results and deliver exceptional multilingual support from anywhere.

Join this webinar to learn:

  • How cloud enables BPOs like UCC to provide flexible and scalable services.
  • The 3 pillars to successfully operate a contact center in a remote environment.
  • How UCC leverages cloud technology to measure and deliver business results.
  • Contact center trends and what is next for the future of CX.

Published On: 26th Aug 2021 - Last modified: 17th Sep 2021
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