Digital: May 17th – 18th
Orlando: October 16th – 19th
Top 6 Reasons to Attend ICMI’s Digital Contact Center Expo
Number 1 – Independent Content
We pride ourselves in offering independent content by industry leaders. Our session speakers are selected based on the content, quality, and relevance of their proposals to the contact center industry.
Top Reasons to Attend #2 – Community-Focused
Community-focused means you get to spend quality time with your peers. Come together to collaborate, brainstorm, and solve the challenges that contact center leaders face. Being together is priceless.
Top Reason to Attend #3 – Event Experiences
Our Event Experiences give you the chance to spend time with industry peers and enjoy experiences that are both career-enhancing and deeply personal. Networking receptions, lunch & learns, and much more!
Top Reason to Attend #4 – Training & Workshops
Our 2-day training classes and half-day workshops are led by ICMI certified instructors who understand the contact center community and speak on topics that matter most to you. Leave with a new level of understanding that will improve you and your contact center.
Top Reasons to Attend #5 – Sponsored Sessions
Our sponsored sessions are clearly marked which allows you to find the solution providers that interest you. Pop into a Lunch & Learn, attend a Solutions Spotlight to see software in action, or stop by their booths in the expo hall to ask questions specific to your needs.
Top Reasons to Attend #6 – Contact Center Site Tours
Our Site Tours feature the most innovative contact centers across a variety of industries, sizes, and technology implementations. Space is limited so secure your Premium Pass to sign up for one of our amazing tours. You won’t want to miss it!