About the Event
ICMI’s Contact Center Expo: A Digital Experience is a two-day digital event with inspiring keynotes, actionable sessions, video discussion groups, 1-on-1 time with exhibitors, and more ways to connect with the contact center community.
With rapid change affecting contact centers more than ever before, there’s one thing call center professionals can be sure of: the knowledge you gain at ICMI’s Contact Center Expo: A Digital Experience will help you move your contact center forward. Here, you will find 40+ sessions, roundtables and resources covering both the latest industry topics, from chatbots to COVID-19, and the insights you seek on essential areas, including WFO and leadership, to ensure you deliver on your business’ strategic goals.
Date and Time
Monday 24th October 2022
Thursday 27th October 2022