How to Identify and Best Serve Your Vulnerable Customers – Webinar


advert promoting webinar details

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Filed under - Archived Content,

Thu, Aug 19, 2021 11:00 AM – 11:45 AM BST

In an age where identifying vulnerable customers is vital, contact centre leaders need to be equipping their teams with the right tools and support to do so.

Join MaxContact and Avoira Xdroid as we discuss how to identify and best serve and protect your vulnerable customers using AI-driven speech analytics software and other easily implemented tactics.

What you’ll gain from attending:

  • Knowledge on who vulnerable customers are and how to identify them
  • Actionable tips to train staff on serving vulnerable customers
  • How speech analytics can assist in identifying vulnerable customer

About the host organisations:

MaxContact is a cloud-based contact centre solution provider built around our customers’ needs, with support and advice at every step.

Avoira Xdroid helps to improve the overall performance and quality of contact centres by providing voice analytics software.

Published On: 6th Aug 2021 - Last modified: 20th Aug 2021
Read more about - Archived Content,


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