Infobip Introduces Signals Related Articles Infobip Unveils 'Experiences' to Help Engage Customers Infobip Shift 21 Celebrates Jubilee Year Definition: Contact Centre Jargon and Terminologies Infobip Launches Click-to-Chat Ad Analytics © 1st footage - Shutterstock - 2307700893 Filed under - Contact Centre News In the digital age where SMS communication is paramount for businesses worldwide, the rise of bots inflating SMS traffic and creating fake accounts has become a rising concern. To solve this issue, global cloud communications platform Infobip has introduced “Signals,” an innovative solution designed to combat the problems caused by SMS pumping. “Infobip Signals” employs machine learning to automatically detect and block fraudulent traffic without any interventions from the business. This tool is vital for brands that want to protect their financial resources and maintain a genuine user base by preventing fake accounts that can harm their value. “In an ecosystem where every active user counts, and brand integrity is a priority, Infobip Signals is our answer to ensuring businesses can thrive without the burden of SMS fraud. This is not just about financial security; it’s about upholding the genuine value of every brand” Adrian Benić, Chief Product Officer at Infobip Available for global adoption now, Infobip Signals underlines Infobip’s commitment to providing innovative solutions for modern communication challenges. All businesses employing SMS in their operations can now shield themselves from potential financial setbacks and reputational damage by including Infobip Signals in their security framework. Author: Robyn Coppell Published On: 2nd Oct 2023 Read more about - Contact Centre News Recommended Articles Infobip Unveils 'Experiences' to Help Engage Customers Infobip Shift 21 Celebrates Jubilee Year Contact Centre Jargon and Terminologies Infobip Launches Click-to-Chat Ad Analytics Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter