Inisoft Ltd


Inisoft is a dynamic and forward thinking software provider, specialising in contact center technology.

http://www.inisoft.com/

Contact Name: Michelle Jones

Tel No: 0141 272 1105

Contact Email: info@inisoft.com

Profile:  Inisoft is a dynamic and forward thinking software provider, specialising in contact centre and college technology. Inisoft, develops contact centre solutions which are sold globally and used by many leading brands. Our core products Syntelate and Syntelate XA were designed specifically with the agent in mind. Syntelate is our award-winning unified agent desktop used broadly with Avaya POM. Syntelate XA is our omni-channel customer engagement suite that allows your agents to handle calls, emails, web chats, SMS messages, and social media interactions – all from the same easy to use interface. We’re backed by a number of partners across the globe; this means when you select us as your provider you’ll have cutting-edge technology at your fingertips.

We’re owned by Kura, a contact centre outsourcer based in Glasgow; therefore, our technology is designed specifically with the customer and agent experience in mind. Our unique proposition of combining great people with technology enables us to produce spectacular results for our clients. Our customers range from SME to Multinationals and include Verizon, GE Money, and Scotiabank.

Address: 2 Swan Street, Glasgow, G4 0AX

Weblink: http://www.inisoft.com/

Categories:

  • Agent Desktop
  • Call Centre Software
  • Multi-channel communications

 
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