Having provided bespoke technology solutions to the contact centres of many of the country’s leading brands over the past 20 years, we truly understand how to help you meet your goals.
Contact Name: Angela Clark
Tel No: 0118 918 6400
Contact Email: Angela.Clark@ipintegration.com
Profile: Having provided bespoke technology solutions to the contact centres of many of the country’s leading brands over the past 20 years, we truly understand how to help you meet your goals. We believe, and have found, that the best way of doing this is to ensure we keep your customers at the heart of everything we do.
The business landscape continues to change at an ever increasing pace. Excellent customer service across a greater range of channels has rapidly risen up the agenda and is essential to remain competitive. We have adapted by ensuring our portfolio encompasses the full breadth of business technology solutions, so you are able to meet these demands head on.
But we don’t just resell products. We have a team of in-house developers that can tailor solutions specifically to your business and currently have two patents pending for our PCI and Queue Call Back solutions.
Our team of experts are experienced in running all aspects of contact centres from the shop floor to the boardroom – they’ve been in your shoes – so carry with them the expertise and knowledge they need to advise you on how best to meet your business goals.
Address: Integration House, Turnhams Green Business Park, Pincents Lane, Reading, Berkshire, RG31 4UH
- Call Centre Software
- Contact Centre Solutions
- PCI Compliance
- Voice of Customer