
Sometimes it can take just too much effort to fight with a customer over a small amount of money. The customer can become very frustrated and it can take a lot of time for the agent and possibly management as well.
Allow advisors to offer a small amount of compensation to keep the customer happy. This can often nip problems in the bud and keep everyone happy.
Published On: 2nd Jul 2013 - Last modified: 12th Jul 2017
Read more about - Jonty's Tips, Complaints