Senior Team Manager



Recruiter: Douglas Jackson
Location: West Midlands
Salary/Rate: £36k - 40k per year
Job Reference: DJJM1118

Job Ref: DJJM1118
Job Title: Senior Team Manager
Location: Midlands
Salary: £36k salary + benefits

I am looking for an experianced Senior Team Manager to join a well-established organisation who are based in The Midlands.

Some of the responsibilities will include:

Motivate and develop team members as well as minimising absence and attritionEnsure the team are compliant with all regulatory requirements as well as internal policies and procedures.Maintain strong communication links internal and external stakeholdersHost or attend team meetings to support business requirements and organisational prioritiesEnsure your continued professional development is undertaken and be proactive in keeping up to date with industry developmentsSupport and deputise for other members of the Management TeamManage the productivity and performance of the team against agreed Key Performance Indicators/ SLAs through effective leadership, coaching mentoring and development activity;

If you are interested in applying for this position, you will need to have a proven track record leading teams who manage and deliver service based activity.

To apply for this position please forward a copy of your CV to: or visit us at: We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

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Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and Skilled Customer Contact market place: We place individuals who effectively improve your Customer Service, who design, lead, plan, transform, or, deliver your Customer Strategy, Customer Experience, Customer Insight, or Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Posted on 01/09/2017

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