Resource Planning Analyst


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Recruiter: Douglas Jackson
Location: Warwick
Salary/Rate: £0 - 21k per year + benefits
Job Reference: DJPF1127
Description:

Reference: DJPF1127
Job Title: Resource Planning Analyst
Location: Warwick
Salary: £21,000 + Benefits
Job type: Permanent

 

Responsibilities:

Ability to identify trends and opportunities

Allocation of the right resource, with the right skill set at the right time

Ensure telephony service levels are maintained


Required attributes:

Workforce planning in a contact centre environment

Microsoft Excel advanced

WFM systems.

Telephony systems

To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail. 

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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact. 

Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter any discussions or offer any assistance regarding sponsorship. 

Posted on 07/09/2017

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