Knowmax is an omnichannel knowledge management platform that is turning contact centres into resolution centres.
Contact Name: Pratik
Tel No: +91-9702626568 (WhatsApp)
Contact Email: pratik@knowmax.ai
Profile:
Knowmax is an omnichannel knowledge management platform that is turning contact centres into resolution centres.
A single source of truth for organization-wide knowledge helping to create supercharged agents who are equipped with Decision Trees, Visual How To Guides, Knowledge Base & other interactive modules to resolve customer queries.
Knowmax comes with a built in Learning & Quality Management Module that’ll in providing regular updates to agents along with assessments & quality feedback to close any gaps.
Knowmax is a no-code customer engagement platform built by CX leaders who have been working in the BPM industry for over 15 years and hence carries deep domain expertise for call centre agents, supervisors & CX leaders
Social Media:
Twitter Handle: https://twitter.com/Knowmaxai
LinkedIn Company Page: https://www.linkedin.com/company/knowmax/
Facebook Page: https://www.facebook.com/knowmaxai/
https://medium.com/knowmax
Weblink: https://knowmax.ai
Categories:
- Call Centre Software
- Customer Experience
- Knowledge Management
- Scripting
- Self Service
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