Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.
Contact Name: David Pitts
Tel No: 0800 999 1882
Contact Email: davidpitts@koopid.ai
Profile:
Koopid are obsessed with customer experience. Create seamless experiences across channels, blending smart and dynamic visual interfaces, conversational AI and live agent interactions via messaging and voice. Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels. AI-powered visual/text/voice/chat/digital self-service super-powers your agents with collaborative live assist. Upgrade to omnichannel with Koopid contact centre digital overlay. Koopid was born from a simple premise, that a business and its customer should engage in a transparent and persistent conversation, that interaction silos – voice, chat, digital self-service, IVR, chatbots – should be consolidated into a single, elegant paradigm.
It is time for Koopid’s AI-powered Customer Experience Orchestration – a radically simple architecture for the modern contact centre.
Social Media:
Twitter Handle: @koopidinc
LinkedIn Company Page: https://www.linkedin.com/company/11865564
Facebook Page: https://www.facebook.com/koopidinc
Address: University of Hertforshire, Enterprise Hub, Hatfield AL10 9EU
Weblink: Koopid.ai
Categories:
- Call Centre Software
- Call Handling and Answering
- Cloud Solutions
- Contact Centre Solutions
- Customer Experience
- IVR
- Multi-channel communications
- Self Service
- Virtual Contact Centre and Homeworking
- Voice of the Customer
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