Managing Disruption | Avaya Breeze: webinar

THE DATE: Tuesday 23rd May at 1pm


THE DESCRIPTION: Join Paul Brassington, Sabio’s Human Assisted Service expert, and Gregg Widdowson, Avaya’s Digital Engagement expert, to find out more about how disrupters in the market are affecting the customer journey.

Every time your customer contacts you they go on a journey, but how is it getting disrupted, and what can you do about it?

Find out more about how the four main disrupters – cloud, mobility, big data and social – are affecting the customer journey.

This webinar will showcase Avaya’s key products required to future-proof your organisation, laying the foundations and enhancing and expanding at your own pace, allowing you to provide a seamless customer journey, including:

  • Disrupted Customer Contactavaya banner 2
  • Cloud, mobility, big data and social
  • The customer journey
  • Avaya Breeze
  • Avaya Oceana
  • Customer case studies



Published On: 2nd May 2017 - Last modified: 31st May 2017
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