About the Event
Workforce management is invaluable in a contact centre. It’s the key to driving brilliant customer experience by helping to ensure you have accurate and engaged staff in place to deal with customer demand whilst controlling cost.
In this webinar, we will discuss Sabio’s approach to getting the best out of your WFM solution.
Time: 1 pm GMT, 40 minutes followed by 15mins Q&A
Date and Time
Thursday 14th November 2019