Monet Software


Monet Software Logo

Monet Software is a global provider of workforce optimisation software solutions for contact centres and help desks.

www.monetsoftware.com

Contact Name: Gina Dohna

Tel No: (888) 456-4558 or + 1 310-207-6800

Contact Email: gdohna@monetsoftware.com

Profile:

Monet Software is a global provider of workforce optimisation software solutions for contact centres and help desks. Monet’s cloud-based solution is an affordable and easy-to-use workforce optimisation software solution, which includes workforce management, call recording, quality assurance, and performance management. Contact centres and helpdesks will start improving service levels and reducing centre costs without the upfront expenses and IT requirements of traditional workforce software.

  • Workforce Management: Create more accurate forecasts, develop more efficient schedules and increase agent adherence.
  • Performance Management: Easily track, analyse and manage agent, group and centre performance to enhance customer service.
  • Quality Monitoring: Increase productivity, provide better customer service & comply with legal requirements.
  • Workforce Management for Salesforce: Build accurate forecasts and schedules for more efficient case management and faster case resolution.

Social Media:

Twitter Handle: @MonetSoftware
LinkedIn Company Page: https://www.linkedin.com/company/monet-software
Facebook Page: https://www.facebook.com/monetsoftware/
YouTube: https://www.youtube.com/user/MonetSoftware

Address: 11812 San Vicente Blvd. Suite #605, Los Angeles, CA 90049

Weblink: www.monetsoftware.com

Categories:

  • Call Centre Software
  • Performance Management and Quality monitoring
  • Workforce management and workforce optimization

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