Register: Clever Ideas for Managing Seasonal Peaks

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Join us for the webinar - Thu 21st Oct 2021 - 2:00pm UK.
What time is the webinar for me?
Ever struggled to get to grips with a sudden influx of new customers thanks to a season peak such as Black Friday or Christmas? It can be a problem.

It’s time to communicate with your new customers in a way that will build loyalty and keep them coming back for more.

In this webinar, we’ll show you how to do exactly that.

Christopher Brooks - headshot
Christopher Brooks
Katie Stabler - headshot
Katie Stabler
Cultivate Customer Experience by design
Nikhil Shoorji - headshot
Nikhil Shoorji
Jonty Pearce - headshot
Jonty Pearce
Call Centre Helper
What You Will Learn
  • Key planning considerations to deal with an influx of customers
  • How to retain and care for new customers in the contact centre
  • Customer service tricks to kickstart good customer relationships
  • Mighty methods to prepare for Black Friday
  • Fun ways to show appreciation for new customers
  • Top tips from the audience
What time is the webinar for me?

Location Time
USA/Canada - Eastern (Boston, New York, Toronto) 9:00am (21st Oct 2021)
USA/Canada - Central (Chicago, Texas) 8:00am (21st Oct 2021)
USA/Canada - Pacific (LA, San Francisco, Vancouver) 6:00am (21st Oct 2021)
United Kingdom/Ireland 2:00pm (21st Oct 2021)
South Africa 3:00pm (21st Oct 2021)
France 3:00pm (21st Oct 2021)
Germany 3:00pm (21st Oct 2021)
India 6:30pm (21st Oct 2021)
Phillipines 9:00pm (21st Oct 2021)
Australia - Perth 9:00pm (21st Oct 2021)
Australia - Sydney 12:00am (22nd Oct 2021)
New Zealand - Auckland 2:00am (22nd Oct 2021)

Time not good for you?

Register now and watch the replay after the webinar is over.