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As we continue to celebrate 20 years of Call Centre Helper we look back at our Top 20 Webinars...
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Nicole Friedrich at Five9 explains three key takeaways for the new year, as discussed in a recent Five9 webinar, 4 CX T..
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Playvox have released a number of their webinars to now watch on-demand. The Complete Digital Contact Center Join Playvo..
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Dave Samuel, CPO at Contexta360, discusses the importance of quality monitoring and how it is undergoing a transformatio..
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According to an article written by IDG news service, more and more companies are required to work in hybrid work. Indeed..
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Enghouse Interactive, will be hosting two free webinars, in May demonstrating the advantages of deploying a Microsoft Te..
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NICE inContact have announced the Spring 2019 release of NICE inContact CXone, which adds multiple AI-powered updates ..
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Mobi has selected Talkdesk as its contact centre solutions provider. As the fastest-growing wireless provider in Hawaii,..
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8×8 has announced the 8×8 Technology Partner Ecosystem, a new program that allows customer-first organizations..
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NICE has announced the launch of NTR-X, a next-generation cloud-based compliance solution for omnichannel trade recordin..
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8×8 has announced new 8×8 XCaaS (eXperience Communications as a Service) enhancements, including advanced ente..
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According to a new report by Talkdesk, The PX Revolution in Healthcare, seven out of 10 patient experience (PX) professi..
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