Webinar Replay: 10 Predictions for 2018

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Webinar Image
We discuss what is likely to happen in 2018 and beyond. In this webinar, our expert panellists look into the future and make their predictions.

Panellists
Martin Hill-Wilson - headshot
Martin Hill-Wilson
Brainfood Extra
Darren Smith - headshot
Darren Smith
NewVoiceMedia
Jonty Pearce - headshot
Jonty Pearce
Call Centre Helper
 
Topics to be discussed
  • What is likely to happen to contact centres
  • Predictions for the future
  • Exciting technology predictions
  • Latest trends in customer service
  • Motivating and inspiring a future workforce
  • Factors that you hadn’t thought about
  • Top tips from the audience