Webinar Replay: 10 Predictions for 2019
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In this webinar, we look at what is likely to happen in 2019 and beyond. Our expert panellists look into the future and make their predictions.
Call Centre Helper
Topics to be discussed
- What is likely to happen to contact centres
- Predictions for the future
- What will be the channel mix in the future?
- Latest trends in customer service
- Motivating and inspiring a future workforce
- Factors that you hadn't thought about
- The latest innovations in technology
- Top tips from the audience